Frequently Asked Questions of R-WAP

About R-WAP

It is an online platform where Resident Eligible Shareholders and Non-Resident India (“NRI”) Eligible Shareholders (shareholders holding partly paid-up equity shares of Reliance Industries Limited as of November 10, 2021 (“Call Record Date”) can make payment towards the Call Money using net banking or UPI or NEFT/RTGS.

Who can pay through R-WAP?

Resident Eligible Shareholders and Non-Resident India (“NRI”) Eligible Shareholders are alone permitted to pay the Call Money through R-WAP.

How to make the payment?

The following are the payment options
(a) Net Banking;
(b) UPI;
(c) NEFT / RTGS

Can I pay more than what is due on the Call Money?

No, you may not pay for more than what is due from you towards the Call Money.

Can I make payment from any bank?

You may make payment through the payment gateway using net-banking facility of the following banks.

S.No Bank Name S.No Bank Name
1 AU SMALL FINANCE BANK LIMITED 2 AXIS BANK LTD
3 BANK OF BARODA 4 BANK OF INDIA
5 CANARA BANK 6 CITY UNION BANK LTD
7 DEUTSCHE BANK 8 HDFC BANK LTD
9 ICICI BANK LTD 10 IDBI BANK LTD
11 INDIAN BANK 12 INDIAN OVERSEAS BANK
13 INDUSIND BANK LIMITED 14 KARUR VYSYA BANK LTD
15 KOTAK MAHINDRA BANK LTD 16 PUNJAB NATIONAL BANK
17 SARASWAT BANK LTD 18 SOUTH INDIAN BANK LTD
19 STANDARD CHARTERED BANK 20 STATE BANK OF INDIA
21 TAMILNADU MERCHANTILE BANK 22 THE DHANLAXMI BANK LTD
23 THE HSBC LTD. 24 THE JAMMU AND KASHMIR BANK LIMITED
25 THE SHAMRAO VITHAL COOP BANK LTD 26 TJSB SAHAKARI BANK LTD
27 UNION BANK OF INDIA 28 YES BANK LTD

You may make payment using UPI through the list of banks offering UPI facility. Please refer to https://www.npci.org.in/what-we-do/upi/live-members for list of UPI enabled banks.

Payments through NEFT / RTGS can be made by any bank.

Can I use the bank details of my family / friends for making payment?

No. The bank details to be used for making payment through this platform must have your name as one of the joint holders along with the family / friends otherwise it will be treated as third party payments and will be rejected.

Can I use a credit card / debit card / payment wallet for making payment?

No. Option to use credit card / debit card / payment wallet for making payment is not available on this platform.

What is the maximum amount I can pay through this platform?

In case of Net Banking, there is no restriction on amount on R-Wap. However, maximum amount will be as per the limit set by applicants’ respective banks. In case of UPI, the payment can be made only up to Rs. 2 lakhs.

My payment has failed, whom do I approach?

Please check if you have provided the correct details. You can write to us at ril.callmoney@kfintech.com.

Payment confirmation is not received however amount debited, whom do I approach?

Please write to us at ril.callmoney@kfintech.com and we shall provide the status.

In case of wrong information being submitted, do I have the option to revoke or rectify?

No. Once the application is submitted, it is final.